Joselin Campos

Front Desk Agent / Restaurant Host

Worked in a dual capacity supporting front desk services and restaurant hosting during a high-demand seasonal period. Welcomed patrons, managed seating reservations, and assisted the food and beverage team.

Front Desk OperationsRestaurant Host HostessReservation And Seating ManagementGuest Service

Front Desk Agent

Supported front desk operations for a multi-unit condominium property, managing guest check-ins, check-outs, and phone lines. Liaised between property management, unit owners, and guests to ensure prompt issue resolution.

Front Desk OperationsGuest ServicePhone CommunicationIssue Resolution

Front Desk Agent

Provided front desk and guest services in a luxury hotel environment, responding to guest requests and phone inquiries efficiently. Maintained a welcoming arrival experience while handling high volumes of check-ins and departures.

Guest ServiceFront Desk OperationsPhone CommunicationLuxury Hospitality

Host

Welcomed guests and managed table seating flow to optimize dining room operations and minimize wait times. Collaborated with restaurant staff to cultivate an outstanding guest dining experience.

Restaurant Host HostessSeating ManagementGuest RelationsTeamwork

Content Moderator

Accenture

Moderated content across Meta platforms (Facebook, Instagram, Threads), ensuring compliance with platform standards and guidelines. Exercised strong attention to detail and sound judgment in reviewing user content efficiently.

Content ModerationAttention To DetailJudgmentFacebookInstagramThreads

Logistics / Operations Staff

Participated in a seasonal work-and-travel program supporting cafeteria cashiering, lift operations, and ski equipment rentals.

CashieringLift OperationSki EquipmentSeasonal Work

Front Desk Agent / Night Auditor

Handled overnight front desk operations and guest needs while maintaining property safety standards during night shifts. Completed daily night audit procedures, prepared end-of-day billing, and produced operational financial reports.

Night AuditFront Desk OperationsGuest ServiceFinancial Reportingsafety standards

Logistics Coordinator

Coordinated logistics operations for interstate freight, following up with drivers and managing cargo load permissions across U.S. states.

Logistics CoordinationFreight ManagementDriver CommunicationCargo Permissions

Retail Associate / Customer Support

Amazon

Answered inbound customer inquiries regarding order status, delivery concerns, and shipment resolutions.

Customer SupportOrder ManagementDelivery Issue ResolutionShipment Resolution

Customs Administration / Logistics

Executed customs agency operations, billing, customs declarations, and deconsolidation of international merchandise.

Customs AdministrationBillingCustoms DeclarationsDeconsolidationInternational Logistics