Josh Neighbors

Senior Manager, Product & Engineering Operations

ScienceLogic

Managed and developed a team of up to six Scrum Masters and technical writers, indirectly covering ~25 Scrum teams. Built executive-level prioritization initiatives and led the organization's shift to continuous planning and AI-first development.

AgileScrumTeam LeadershipStakeholder ManagementSDLC ImprovementAI AdoptionClaudeMadcap Flare

Scrum Master

Remotely led and stabilized multiple Scrum teams through a corporate merger, maintaining delivery continuity through organizational change.

AgileScrumRemote Team LeadershipChange Management

Customer Success Manager / Scrum Master

Gloo

Owned retention and growth for a portfolio of enterprise accounts, rescuing at-risk accounts. Coached continuous improvement and agile principles.

Customer SuccessAccount ManagementAgileScrumContinuous Improvement

Project Manager

Managed multi-stakeholder education-reform projects from scope through delivery, reporting status to school district and state stakeholders.

Project ManagementStakeholder ManagementEducation Reform

Pastor for Family & Student Ministries

Recruited and trained volunteer teams and built a community after-school center that ran independently after departure. Taught weekly to audiences of 15-60.

Volunteer ManagementTeachingCommunity Building

Associate Director of Admissions / Guest Relations Manager

Implemented and administered the CRM, managed admissions counselors, and led in-person recruiting.

CRMAdmissions ManagementRecruitmentTeam Leadership