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Operational Excellence Analyst
Cybersecurity and governance analyst at Pulsant who improved Microsoft 365 security and built director-level Tenable dashboards.
FranceOperational Excellence Analyst at Pulsant
Standardised operational policies and SOPs across 14 UK data centres, strengthening governance, compliance, and audit readiness. Maintained the Data Centre Operations Risk Register and produced data-driven reports on energy usage (PUE).
GovernanceComplianceRisk ManagementSOP DevelopmentData AnalysisPUEDisaster RecoveryBusiness Continuity
Led audit remediation initiatives and conducted CIS-aligned Microsoft 365 audits across Defender, Purview, and Exchange Online. Managed identity and access governance processes, including Entra ID app consent reviews and secure offboarding.
CybersecurityGovernance
Studying French Language from January 2026 to May 2026.
Studying French Language from January 2026 to May 2026.
BSc Computer Information Systems with First Class Honors, covering computer and network security, AI applications, databases, and operating systems.
Music Production and Performance with Distinction.
Completed 11 GCSEs with grades A-C, including Maths, English, and Science.
Delivered technical support across enterprise environments, resolving complex system and user issues. Built experience working in fast-paced, customer-focused environments.
Technical SupportTroubleshootingCommunication SkillsCustomer Service
Delivered technical support across enterprise environments, resolving complex system and user issues. Developed strong communication skills translating technical issues to non-technical users.
Technical SupportTroubleshootingCommunication SkillsCustomer Service
Profile sourced from Himalayas.