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Joshua Obodozie
Looking for a jobImplementation Officer
Customer Support Specialist at Moniepoint, helping merchants onboard and use Moniebook POS solutions.
NigeriaImplementation Officer at Moniepoint
About
At Moniepoint, I participate in merchant onboarding and training for Moniebook POS solutions. I guide merchants through product features and processes so they can use the technology in their business operations.
Through Broadbeams Technologies, I provide ICT services and business consulting to individuals and businesses. I help clients with software installation and setup, and explain technical solutions in clear, accessible language.
I also follow up with clients about their needs and service delivery, and provide ICT training and practical guidance. My work includes website design, graphics design, copywriting, and other digital services.
I’m seeking a fully remote Live Chat Support, Email Support, or Customer Support role with an international organisation, helping customers resolve issues, understand products, and achieve positive support outcomes.
Experience
Implementation Officer
Participate in merchant onboarding and training relating to Moniebook POS solutions. Guide merchants in understanding and using relevant product features and processes.
Merchant OnboardingProduct TrainingPOS SolutionsCommunication SkillsCustomer Support
Founder / ICT Services & Business Consultant
Provide ICT services and business consulting to individuals and businesses. Assist clients with software installation, setup, and onboarding, and follow up on their needs.
ICT ServicesBusiness ConsultingSoftware InstallationClient CommunicationTechnical SupportTraining
Education
Nnamdi Azikiwe University
Postgraduate Diploma in Education from Nnamdi Azikiwe University, completed in 2021.
Postgraduate Diploma in Education from Nnamdi Azikiwe University, completed in 2021.
Nnamdi Azikiwe University
Master's degree in Materials Engineering from Nnamdi Azikiwe University, completed in 2018.
Master's degree in Materials Engineering from Nnamdi Azikiwe University, completed in 2018.
Nnamdi Azikiwe University
Bachelor's degree in Engineering from Nnamdi Azikiwe University, completed in 2012.
Bachelor's degree in Engineering from Nnamdi Azikiwe University, completed in 2012.