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Josiah Charles
Looking for a jobDirectory Assistant
Directory Assistant at Amplia Communications ltd., providing customer data and resolving WiFi, cable, and financial issues.
Trinidad and TobagoDirectory Assistant at Amplia Communications Ltd.
Experience
Directory Assistant
Managed data storage and provided data to customers. Registered new customers, troubleshot WiFi and cable problems, and resolved financial issues.
Data ManagementCustomer ServiceTroubleshootingData Storage
Trainee
Assisted with file management, data management, help desk, and receptionist duties.
File ManagementData ManagementHelp DeskReceptionist
Education
University of the West Indies, St. Augustine
Pursuing a Bachelor of Science in Mathematics with a minor in Computer Science, expected to graduate in the future.
St. Stephen's College
Completed secondary education with subjects including Mathematics, Pure Mathematics, Applied Mathematics, Physics, Biology, English A, Geography, and Additional Mathematics.
MIC Institute of Technology
Participated in the STEM Programme, including Coding 2 (Web Design).
Coursera
Completed Google Certificate in Crash Course Python and The Foundations of Cyber Security from July to October 2021.
Completed Google Certificate in Crash Course Python and The Foundations of Cyber Security from July to October 2021.
National Empowerment Programme
Completed training in Anger Management, Emotional Intelligence, and Stress Management.