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Joy Calderon
Looking for a jobBusiness Analyst/ Product Owner
Dynamic Senior Business Analyst with over 15 years of experience in delivering innovative solutions and optimizing business processes.
PhilippinesBusiness Analyst/ Product Owner at Ascendion Digital Solutions
Experience
Business Analyst/ Product Owner
Translated complex mobile loan application requirements into prioritized user stories with clear acceptance criteria, driving feature development and continuous customer experience improvements. Partnered with cross-functional stakeholders to define feature release scopes and align on product vision.
Requirements EngineeringUser StoriesStakeholder ManagementProduct documentationRegulatory ComplianceSecurity StandardsIT Governance
Senior Manager - Enterprise Service Delivery
Orchestrated a diverse delivery team of Data Engineers, SQL Developers, Web Developers, SAP Functional Analysts, Business Analysts and Software Testers, ensuring performance growth and adherence to quality standards. Oversaw enterprise systems, guaranteeing high availability, robustness and timely delivery of quality outputs.
Team LeadershipData EngineeringSQLWeb DevelopmentSAPQuality AssuranceBudget ManagementAudit Compliance
Information Technology Manager
Supervised a cross-functional team of Business Analysts, Front and Back-end Developers, and Software Testers to deliver HR and Finance requirements. Aligned business needs and system functionality to deliver substantial value to the organization.
Team SupervisionBusiness AnalysisFrontend DevelopmentBackend DevelopmentSoftware TestingProject Management
IT Business Analyst/ Team Lead
Championed business analysis process for web applications, integrations and business intelligence solutions. Established document management for business requirements, processes, and workflows.
Business AnalysisWeb ApplicationsIntegrationBusiness IntelligenceDocument ManagementRequirements Gathering
Senior Business Analyst
Engineered a learning module by gathering and analysing requirements, designing solutions, and collaborating with scrum teams and UX designers to deliver a comprehensive global HR solution.
Requirements GatheringSolution DesignScrumUX DesignHR Solutions
Business Systems Analyst
Facilitated in gathering requirements, managing stakeholders' relationship, designing solutions, enhancing processes, and providing mentorship and leadership within the project team. Spearheaded the analysis of various projects under Corporate Finance, yielding impactful insights and recommendations.
Requirements GatheringStakeholder ManagementSolution DesignProcess EnhancementMentorshipCorporate Finance
Business Systems Analyst
Managed a government project for digitalization of the Philippines Ports Authority, implementing ERP solution for project and procurement process optimization.
ERP ImplementationProject ManagementProcurementDigitalization
Implementation Consultant
Implemented multi-projects including support of ERIC (Enterprise Resource Information and Control) across various industries, achieving project goals effectively. Completed a full cycle implementation for two projects, focused on Human Resource, Timekeeping, Payroll and Finance modules.
ImplementationERPHuman ResourcesTimekeepingPayrollFinance
Programmer
Developed and managed the in-house Purchase Order system, point-of-sale's system and inventory management functionalities.
ProgrammingPurchase Order ManagementPoint of SaleInventory Management
Education
Rizal Technology University
Completed comprehensive exam in Masters on Information Technology from Rizal Technology University from 2008 to 2010.
Completed comprehensive exam in Masters on Information Technology from Rizal Technology University from 2008 to 2010.
Centro Escolar University
Bachelor of Computer Science in Commerce and Accountancy from Centro Escolar University from 1993 to 1997.
Bachelor of Computer Science in Commerce and Accountancy from Centro Escolar University from 1993 to 1997.