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Structural Operations Program Manager
Operations & Supply Chain Manager | Program & Project Management | International Trade & Expansion | Transformation & PMO
BrazilStructural Operations Program Manager at Grupo Boticário
Led foundational and cross-functional Operations programs, connecting strategy, governance and execution to increase efficiency, productivity, agility and business value. Managed the Operations program portfolio, including prioritization, integration of workstreams, roadmaps and identification of synergies.
Program ManagementPortfolio ManagementGovernanceSupply Chain SegmentationLead Time OptimizationKPI ManagementStakeholder ManagementChange ManagementAgileScrumOKRs
Led the Product Maintenance Processes (PMP) function within Supply, establishing a strategic hub for portfolio decisions, supply continuity, service capacity, financial gains and regulatory compliance. Structured and optimized the DE-PARA process and defined KPIs, managed risks, and drove performance improvements.
Product MaintenancePortfolio ManagementGovernanceKPI ManagementRisk ManagementS&OPS&OESAP IBPSAP APOProcess Optimization
Led the Duro de Matar Project, restructuring the end-to-end deactivation process with interfaces across Marketing, Demand, RGM, Portfolio Health and Campaign Execution. Acted as Scrum Master and deputy team lead, managing team capacity, deliveries and development.
Supply ChainProject ManagementScrumOKRsAutomationProcess ImprovementStakeholder Management
Led product deactivation projects to reduce losses, optimize costs and transform the process. Acted as Scrum Master and developed scenarios and simulations.
Project ManagementScrumProcess ImprovementCost OptimizationSimulation
Managed short-term fulfillment, production planning in SAP APO/ECC and inventory throughout the SKU lifecycle. Partnered with Industrial, Demand, Marketing, Logistics, R&D and S&OP.
Production PlanningSAP APOSAP ECCInventory ManagementS&OPSupply Chain
Planned launches and purchases for the imported Accessories and Brushes portfolio, analyzing batch sizes, inventory and supply risks, managing international suppliers and partnering with Quality.
Import PlanningInventory ManagementSupplier ManagementSupply ChainRisk Analysis
Managed end-to-end ocean and air import and export processes, including documentation, international clients, freight forwarders, customs clearance and trade compliance.
ImportExportOcean FreightAir FreightDocumentationCustoms ClearanceTrade Compliance
Managed import and export documentation and operations, negotiated vessel and airline space, handled customs documentation and SISCARGA operations.
ImportExportDocumentationNegotiationCustomsSiscarga
Career progression from internship to Junior Maritime Import Analyst and full Import & Export Analyst, with experience in operations, clients, documentation, deadlines, Brazilian legislation and SISCARGA.
ImportExportDocumentationMaritimeSiscargaBrazilian Legislation
Lean Six Sigma Green Belt certification from Iwankio Consulting, completed in 2024.
Lean Six Sigma Green Belt certification from Iwankio Consulting, completed in 2024.
Neuro-Linguistic Programming (NLP) Practitioner certification from Expertar, completed in 2023.
Neuro-Linguistic Programming (NLP) Practitioner certification from Expertar, completed in 2023.
Postgraduate degree in Project Management from Universidade Positivo, completed from 2018 to 2019.
Postgraduate degree in Project Management from Universidade Positivo, completed from 2018 to 2019.
Bachelor's degree in International Trade from Universidade Positivo, completed from 2005 to 2008.
Bachelor's degree in International Trade from Universidade Positivo, completed from 2005 to 2008.
Profile sourced from Himalayas.