Loading profile…
Kaashief Williams
Looking for a jobField Support Technician
Field Support Technician at GIJIMA supporting users across Windows, Mac, and mobile devices and managing Active Directory and SCCM 2012.
South AfricaField Support Technician at Gijima
Experience
Field Support Technician
Provide comprehensive technical support to users, troubleshooting and resolving computer, software, and network-related issues. Manage Active Directory, implement SCCM 2012, and support Windows, Mac, and mobile devices.
Active DirectorySCCMWindows 7 8 10 11Microsoft Office 2007 365MacOSIPadsTroubleshootingNetwork SupportIT InfrastructureTelecommunications EquipmentSystem Backups
Field Support Technician
Diagnosed desktop, application, networking, and infrastructure issues. Provided 1st and 2nd line support to users and managed Active Directory.
Active DirectorySCCMWindows 7 8 10 11Microsoft Office 2007 365MacOSIPadsTroubleshootingNetwork SupportIT InfrastructureTelecommunications EquipmentSystem Backups
Field Support Technician – Sasol Satellite Operations
Diagnosed desktop, application, networking, and infrastructure issues. Provided 1st and 2nd line support to users and maintained system backups.
Active DirectorySCCMWindows 7 8 10 11Microsoft Office 2007 365MacOSIPadsTroubleshootingNetwork SupportIT InfrastructureTelecommunications EquipmentSystem Backups
Self-Employed IT Support
Provided IT support to various small and medium sized businesses.
IT SupportTroubleshootingSmall Business Support
Education
Damelin College
Completed a Diploma in PC Engineering at Damelin College in 2004.
Completed a Diploma in PC Engineering at Damelin College in 2004.
Darul Islam
Completed Matric/Grade 12 at Darul Islam in 2002.
Completed Matric/Grade 12 at Darul Islam in 2002.