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Kairu Mercy
Looking for a jobClerical Officer
Administrative assistant at Naivasha Referral County Hospital, supporting 100–300 patients daily and maintaining accurate records.
KenyaClerical Officer at Naivasha Referral County Hospital
About
At Naivasha Referral County Hospital, I serve as a first point of contact for approximately 100–300 patients daily. I support administrative processes, maintain patient records, process payments, and help with appointment scheduling and admissions.
I use hospital systems, Microsoft Office, Google Workspace, and email for day-to-day clerical work. I also support Social Health Authority application processes and learned the SHA workflow within two days.
Experience
Clerical Officer
Serve as a first point of contact, assisting approximately 100–300 patients daily with inquiries and administrative processes. Enter, maintain, and retrieve patient information and files, supporting accurate records and organized documentation.
Data EntryRecord keepingAppointment SchedulingPayment ProcessingMicrosoft OfficeGoogle WorkspaceEmail ManagementCustomer Support
Housekeeper
Maintained clean, orderly, and safe spaces in a busy healthcare environment while following workplace procedures. Responded respectfully to patient and staff requests and communicated professionally.
CleaningAttention To DetailTeamworkCommunication Skills
Education
Kirinyaga University
Pursued a Bachelor of Science in Forensic Science.
ALX
Completed a Virtual Assistant Certificate program.
AIC Technical Institute
Completed web development training covering HTML, CSS, and JavaScript.