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Customer Service and Sales Representative
Trilingual professional, with a strong background in communication, client relations, and a fast learning ability.
AlgeriaCustomer Service and Sales Representative at Marmara Clinic
Handled inbound and outbound calls to assist patients, answer inquiries, and follow up on leads. Managed patient information in CRM, prepared treatment plans, and assisted with payments via Stripe, Klarna, and Scalapay.
CRMCommunication SkillsSalesPatient CareStripeKlarnaScalapayAppointment Scheduling
Managed daily operations including purchases and sales, oversaw social media accounts, and supervised raw material inventory.
Operations ManagementSocial Media ManagementInventory ManagementSales
Supervised the movement, distribution, and storage of medical orders using pharmaceutical software.
LogisticsPharmaceutical SoftwareInventory Management
Selected products, managed import orders and documentation, translated invoices and shipping papers, handled banking issues, coordinated with production and logistics, and built relationships with international suppliers.
Import ManagementDocumentationTranslationBankingSupplier RelationsLogistics Coordination
Supported marketing activities as an intern.
Supported marketing activities as an intern.
Gained experience in import/export operations as an intern.
Pursued a Master's degree at HEC Algiers from 2017 to 2020.
Pursued a Master's degree at HEC Algiers from 2017 to 2020.
Prepared for the admission exam for leading business schools at EPSE Annaba from 2015 to 2017.
Prepared for the admission exam for leading business schools at EPSE Annaba from 2015 to 2017.
Completed high school exam at Lycée 19 mai 1956 El kala from 2014 to 2015.
Completed high school exam at Lycée 19 mai 1956 El kala from 2014 to 2015.
Profile sourced from Himalayas.