Kathy Stovall

Implementation Consultant

Tyler Technologies

Manage relationships with municipal and public-sector clients across Tyler Enterprise ERP solutions, serving as a trusted advisor to assess business needs and improve system utilization. Lead 15-17 client-facing engagements per month while maintaining a 98% client satisfaction rating.

ERPHRMPayrollTalent ManagementSystem AdministrationCustomer Relationship ManagementNeeds AssessmentProduct DemonstrationsStakeholder AlignmentCross Functional Collaborationproblem resolutionEscalation ManagementClient EducationPresentation Skills

Team Coordinator

Led cross-functional team coordination for statewide economic development initiatives, supporting stakeholder alignment and project organization. Developed and maintained a 500-page statewide business database and delivered structured presentations to stakeholders.

Cross functional CoordinationStakeholder EngagementProject OrganizationDatabase ManagementPresentation Skills

Administrative Management Assistant

Coordinated high-volume regulatory documentation and deadline-driven filings in a highly regulated international environment, maintaining strict compliance and client commitments. Maintained 100% data accuracy across complex client records and served as a professional point of contact for a diverse, multilingual client base.

Regulatory ComplianceDocumentationData AccuracyClient CommunicationMultilingualDeadline Management

Human Resources Assistant

Improved client service and internal communication by streamlining a high-volume 30-line switchboard and front-desk operation, reducing wait times and improving office efficiency. Conducted needs-focused candidate interviews and delivered personalized technology training and client support.

Client ServicesCommunication SkillsSwitchboard OperationCandidate InterviewingTechnology TrainingNeeds Assessment