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KAVALI LOHITH KUMAR
Looking for a jobTeam Lead
Collections operations team lead at Namo Padmavati Outsourcing, coordinating workflows across CollectOne, Salesforce, and PayReady.
IndiaTeam Lead at Collections & Process Operations
Experience
Team Lead - Collections & Process Operations
Direct end-to-end collection operations, allocate daily workloads, and monitor team productivity to support SLA targets. Oversee dispute processing, QA reviews, and stakeholder coordination.
Collections ManagementTeam CoordinationWork AllocationSLA ComplianceQuality AssuranceSOP EnforcementProductivity TrackingCollectOneSalesforcePayReadyAsanaStakeholder ManagementEscalation Management
Collections Operations Specialist
Handled high-volume collections operations, account processing, and debt resolution across CollectOne and PayReady. Resolved disputes, managed Salesforce tickets, and conducted quality checks.
Collections OperationsAccount ProcessingDebt ResolutionDispute ResolutionSalesforceAsanaQuality AssuranceSOP ComplianceDocumentation Auditing
Education
M.C. Gupta College of Business Management
Pursuing an MBA in Finance, expected to complete in August 2026.
Pursuing an MBA in Finance, expected to complete in August 2026.
Sai Sudhir Degree & PG College
Completed a Bachelor of Business Administration with a focus on Finance.