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Kavyaa G
Looking for a jobServiceNow Consultant
ServiceNow Consultant at Singapore Consulting Company, developing App Engine applications and workflow automation for Singapore GovTech initiatives.
SingaporeServiceNow Consultant at Singapore Consulting Company
Experience
ServiceNow Consultant
Delivered ServiceNow solutions for Singapore GovTech and public-sector initiatives, including custom scoped applications, Service Portal experiences, and CSM configurations. Contributed to Agentic AI initiatives and collaborated with cross-functional teams in Agile delivery.
ServiceNowApp EngineService PortalCSMAgentic AIAmazon BedrockAgileCode ReviewTechnical Documentation
Senior Application Specialist
Led development of complex ServiceNow App Engine applications and enterprise automations, integrating with Amazon Bedrock for AI-driven workflows. Automated 2000+ tickets and upgraded HR processes including offboarding and employment verification.
ServiceNowApp EngineFlow DesignerAutomation EngineAmazon BedrockHRSDITSMBusiness ObjectsData CubesSailpointREST APIsSOAP APIsCode ReviewGovernance
Application Specialist
Developed and enhanced ServiceNow solutions across ITSM and HRSD modules, built Service Portal interfaces, and configured Mobile capabilities. Worked on integrations with Azure AD, SailPoint, and Intune using REST-based patterns.
ServiceNowITSMHRSDService PortalMobileAzure ADSailpointIntuneREST APIsAgileSprint PlanningRelease Management
Associate Application Specialist
Configured Predictive Intelligence models and performed Automation Discovery to identify automation opportunities. Built Virtual Agent topics and conducted troubleshooting and root cause analysis.
ServiceNowPredictive IntelligenceAutomation DiscoveryVirtual AgentTroubleshootingRoot Cause Analysis
Intern
Assisted in ServiceNow development activities including Service Portal pages, custom widgets, testing, and platform enhancements.
ServiceNowService PortalWidget CreationTesting
Education
Birla Institute of Technology, Pilani
Pursuing a Master of Technology in Software Engineering, expected to complete in 2026.
Pursuing a Master of Technology in Software Engineering, expected to complete in 2026.
SRM Easwari Engineering College
Completed a Bachelor of Engineering in Computer Science and Engineering with a CGPA of 8.15/10.