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NYSC Junior Consultant
Customer experience specialist at The Young Pharmaceutical store who maintained client records and marketing logs with 100% accuracy.
NigeriaNYSC Junior Consultant at Nuclear Associates and Consultancy Services LTD
Maintained a 99.5% transaction success rate by managing payment gateway downtimes and prepared financial reports in compliance with regulatory requirements. Contributed to consulting engagements by conducting research for strategic recommendations.
Payment Gateway ManagementFinancial ReportingResearchRegulatory Compliance
Resolved complex customer inquiries with tailored solutions and maintained client records with 100% accuracy. Delivered product information and handled sensitive inquiries in compliance with company policy.
Customer ExperienceData IntegrityProduct KnowledgeComplianceKPI Management
Google Data Analytics: Foundation Data certificate completed in January 2025.
Google Data Analytics: Foundation Data certificate completed in January 2025.
B.Sc. in Economics with Second Class Upper Division, covering macroeconomics, microeconomics, economic development, money and banking, research, and data analysis.
Certificate in Data Analysis from Her Tech Africa.
Associate, International Chartered for Human Resource Management (AICHRM) certification from ICSMP in 2025.
Associate, International Chartered for Human Resource Management (AICHRM) certification from ICSMP in 2025.