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Business Analyst
Business Analyst at Rand Merchant Bank, reviewing FATCA and CRS data quality and compliance remediation while supporting risk mitigation.
South AfricaBusiness Analyst at Rand Merchant Bank
Liaised with clients to retrieve and verify tax documentation, ensuring compliance and accuracy. Reviewed and processed CRS documentation against financial crime standards and analyzed client account activity in Power BI to flag discrepancies.
Compliance ReportingCRSFATCAPower BIGoldenSourceExcelMicrosoft WordPowerPointData AnalysisStakeholder ManagementProject ManagementRisk MitigationKYCTax ReportingData QualityBusiness Process Improvement
Recently accepted as an ACCA student with student registration number 1000302885.
Recently accepted as an ACCA student with student registration number 1000302885.
Bachelor of Commerce graduate with three distinctions, majoring in Risk and Health Management.
Coordinated youth programmes across 8 congregations for 250 young people, developing and implementing engagement and community outreach plans. Mentored youth leaders, arranged budgets and schedules, and provided administrative oversight.
Program CoordinationYouth EngagementCommunity OutreachEvent PlanningBudget ManagementVolunteer coordinationStakeholder CommunicationMentorshipLeadership DevelopmentAdministrative Support
Optimized customer experience by serving guests with a positive attitude and coordinated service for 3-5 tables to ensure timely satisfaction. Handled customer complaints with empathy and recorded orders accurately in the GAAP system.
Customer ServiceMultitaskingOrder ManagementGAAP SystemComplaint ResolutionTeamwork
Handled a multi-line phone system, organized filing systems, and maintained spreadsheets and databases for tracking KPIs and sales metrics. Monitored office supply stock and placed orders to prevent shortages.
Phone SystemsFiling SystemSpreadsheetsDatabase ManagementKPI TrackingOffice Supply Management
Profile sourced from Himalayas.