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Kennedy Gideon
Looking for a jobData Analyst & IT Support Specialist
IT support specialist at TechWitch Limited, analyzing 250,000+ monthly records and building Power BI dashboards for operational performance.
NigeriaData Analyst & IT Support Specialist at TechWitch Limited
Experience
Data Analyst & IT Support Specialist
Provide IT and systems support, investigate issues, and maintain troubleshooting documentation. Analyze and validate 250,000+ operational records monthly using Power BI, Power Query, and Azure Data Factory, and build interactive dashboards to monitor KPIs.
Power BIPower QueryAzure Data FactoryData AnalysisData ValidationDashboardingIT SupportTroubleshooting documentation
Freelance Data & CRM Support Consultant
Managed CRM records for 500+ customer accounts using Salesforce CRM, maintained Zendesk and NetSuite records, and supported ERP data quality. Created standardized reporting templates and documentation workflows.
SalesforceZendeskNetSuiteCRMData QualityReportingDocumentation
Data & Digital Analytics Intern
Analyzed operational and financial datasets using Excel and QuickBooks, prepared reports and visual summaries for stakeholders, and verified financial records.
ExcelQuickbooksData AnalysisReportingFinancial Verification
Education
GoMyCode Academy
Completed Microsoft Power BI Data Analytics certification from GoMyCode Academy in 2025.
Completed Microsoft Power BI Data Analytics certification from GoMyCode Academy in 2025.
Cisco Networking Academy
Completed Data Analysis certification from Cisco Networking Academy in 2025.
Completed Data Analysis certification from Cisco Networking Academy in 2025.
Lagos State University
Bachelor of Science in Health Education from Lagos State University, completed in 2023.
Bachelor of Science in Health Education from Lagos State University, completed in 2023.