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Kgothatso Sello
Looking for a jobDebt Collector / Call Centre Agent
Debt Collector at Vto Recovery Solution who followed up on promised payments and handled customer account queries.
South AfricaDebt Collector / Call Centre Agent at Vto Recovery Solution
Experience
Debt Collector / Call Centre Agent
Executed debt collection calls to recover outstanding payments and followed up on promised payments. Conducted outbound calls and communicated professionally with customers regarding account queries and payment arrangements.
Debt CollectionOutbound CallingClient CommunicationPayment Follow UpCall CentreTarget achievement
Foreign Exchange Consultant
Processed foreign currency purchases and sales, cash orders, and customer transactions accurately. Managed cash, stock, daily banking, till balancing, cash deliveries, and branch limits.
Foreign ExchangeCash HandlingTill BalancingCustomer ServiceRecords ManagementBranch AdministratorOperational Controls
Receptionist
Managed telephone calls, email enquiries, customer check-ins, access control, and records. Provided administrative and sales support while assisting customers with enquiries.
Customer ServiceAdministrative SupportSales SupportPhone HandlingEmail ManagementAccess ControlRecord keeping
Education
Hulwazi Secondary School
Completed Grade 12 at Hulwazi Secondary School in 2016.
Completed Grade 12 at Hulwazi Secondary School in 2016.