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Kiran Bandana
Looking for a jobSite Reliability Engineer
Site Reliability Engineer at Nivoda LLP improving service reliability through SLO monitoring, incident response, and Datadog alerting.
NepalSite Reliability Engineer at Nivoda LLP
Experience
Site Reliability Engineer
Implemented robust monitoring and alerting solutions using Datadog, including custom dashboards, log analysis, and automated alerts. Collaborated with development teams to improve deployment speed, reliability, and developer experience.
DatadogPostgreSQLTerraformCloudFormationAWSOpenSearchSLOsSLAIncident ManagementOn CallRoot Cause AnalysisCost Optimization
Platform Operations Engineer/ SRE
Deployed, managed, and scaled applications on Kubernetes clusters using kubectl and Helm. Implemented and managed Prometheus for monitoring and alerting across microservices.
KubernetesHelmPrometheusDockerTerraformAWSLinuxWHM (Web Host Manager)CPanelDevOpsMonitoringTroubleshooting
Application Support Engineer
Worked extensively with Type 1 and Type 2 hypervisors such as VMware, Hyper-V, and KVM for product deployment, testing, and troubleshooting. Supported customers with product deployment and troubleshooting technical issues via calls and emails.
VMWareHyper VKVMLinuxTroubleshootingCustomer SupportProduct TestingOn CallSLA
Technical Support Engineer
Provided L1 support to retail customers. Assisted in mass issue verification and escalation to concerned departments for resolution.
L1 supportCustomer SupportIssue escalationCommunication Skills
Education
Kantipur Engineering College
Bachelor of Engineering in Computer Engineering from Kantipur Engineering College, affiliated with Tribhuvan University.
Trinity International Higher Secondary School
Completed +2 Science from Trinity International Higher Secondary School, affiliated with HSEB.