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Senior Business Analyst
Senior Business Analyst at JW Player improving deal approvals and automating Salesforce workflows.
North MacedoniaSenior Business Analyst at JW Player
Analyzed and improved deal approval and sales processes, identifying gaps and automation opportunities. Collaborated cross-functionally with Finance, Engineering, Legal, and Sales to implement system and process solutions.
SalesforceCPQJiraLookerZuoraProcess AutomationData AnalysisAgileKanbanScrumNotionUATFunctional TestingMigrationStakeholder Management
Managed CPQ configuration and complex quoting processes while supporting Sales with accurate commercial information. Performed Salesforce configuration enhancements and functional testing to improve workflows and data quality.
SalesforceCPQKPI TrackingData AnalysisProcess ImprovementTrainingNetSuiteBillingDocumentation
Managed a portfolio of retail banking customers, identifying needs and recommending appropriate financial products and services. Promoted and sold banking products including credit cards, consumer loans, and e-banking services.
SalesCustomer Relationship ManagementCredit AnalysisAML ComplianceFinancial ProductsCustomer ServiceTrainingCRM
Maintained accurate financial accounts and accounting records for non-corporate clients. Prepared financial statements and supporting financial reports for small-business clients.
Financial AccountingFinancial ReportingBookkeepingComplianceData Analysis
Completed the NetSuite Functional Ultimate Guide and Complete Course in 2023.
Completed the NetSuite Functional Ultimate Guide and Complete Course in 2023.
Completed the Modern Project Management: Kanban and Scrum certification in 2023.
Completed the Modern Project Management: Kanban and Scrum certification in 2023.
Completed the DocuSign Administration Specialist certification in 2023.
Completed the DocuSign Administration Specialist certification in 2023.
Completed the Microsoft Dynamics 365 Expert Course in 2023.
Completed the Microsoft Dynamics 365 Expert Course in 2023.
Completed the Practical Financial Accounting and IFRS course in 2023.
Completed the Practical Financial Accounting and IFRS course in 2023.
Completed the Principles of Financial Accounting course in 2022.
Completed the Principles of Financial Accounting course in 2022.
Licensed as an Insurance Agent in 2022.
Licensed as an Insurance Agent in 2022.
Bachelor of Economics degree from the University 'Ss. Cyril and Methodius' in Skopje, completed in 2012.
Bachelor of Economics degree from the University 'Ss. Cyril and Methodius' in Skopje, completed in 2012.
Completed the Salesforce CRM Business Manager Guide course.
Profile sourced from Himalayas.