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anuj kumar
Looking for a jobBusiness Analyst
Business Analyst at PHSA, coordinating the Workspace ONE-to-Intune migration and translating business needs into technical requirements.
CanadaBusiness Analyst at PHSA
Experience
Business Analyst
Facilitated process analysis and redesign for Intune migration, translating business needs into technical specifications and managing requirement lifecycle.
Microsoft IntuneAzure ADProcess AnalysisRequirements GatheringStakeholder EngagementTest PlanningChange ManagementWireframingUser StoriesBacklog Management
Business Analyst
Diagnosed and resolved system issues, developed training programs, and introduced reporting mechanisms to support decision-making.
System AnalysisTrainingReportingHelp Desk ManagementProcess MappingOnboardingStudent Information System
Deskside Support Technician
Delivered technology deployment and issue resolution for healthcare clients, achieving high ticket resolution rates and maintaining system availability.
Windows Performance MonitorIncident ReportingHardware installationSystem ReimagingData RestorationApplication ConfigurationProcurement
Business Analyst
Sustained POS system reliability by investigating SQL issues, maintained case histories, and managed user access controls.
SQLSalesforceJiraPOS systemsUser Managementclient supportRequirements Analysis
Education
Purdue University
Post Graduate Program in AI and ML, gaining expertise in AI, Machine Learning, and Deep Learning concepts with hands-on experience in Python, TensorFlow, and NLP techniques.
Rabindranath Tagore University
Bachelor of Business Administration with core subjects in Business Management, Marketing, Finance, Human Resources, and Organizational Behavior. Developed a Power BI project for showcasing devices in Microsoft Intune, achieving a top score of 95%.