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Account Executive
Results-driven Account Executive with 5+ years of experience driving revenue growth, client success, and business development.
ZimbabweAccount Executive at Clipboard Health
Manages the full customer lifecycle, from prospecting and lead qualification through contract negotiation and account growth. Builds relationships with dental practices and uses CRM data to forecast revenue, improve engagement, and generate new business opportunities.
CRM ManagementSalesforceHubSpotZoho CRMZendeskPipeline ManagementRevenue ForecastingMarket ResearchData AnalysisCustomer Feedback AnalysisCustomer RetentionStakeholder ManagementSalesAccount Management
Earned a Bachelor of Commerce (Honours Degree) in Business Management from Midlands State University.
Led Harare-area van sales and distributor relationships to achieve distribution and sales targets. Achieved 105%+ of distribution targets for seven consecutive quarters and drove 25–40% revenue growth by optimizing routes and retail execution using Salesforce data.
Sales ManagementVan SalesDistributor ManagementRoute OptimizationSalesforceperformance reportingData AnalysisMarket IntelligenceCompetitive AnalysisTrade MarketingRetail ExecutionStakeholder Engagement
Coordinated gender-based violence (SGBV) and girl-child empowerment programmes across two countries reaching 5,000+ beneficiaries. Built 15+ NGO and government ministry partnerships securing $200k donor funding and managed reporting, monitoring, and stakeholder communications.
Capacity BuildingCommunity EngagementPartnership DevelopmentMonitoring and EvaluationProject ReportingRisk ManagementData ReportingCorporate GovernanceProgram Management
Established and managed the Client Relations Department handling 100+ customer inquiries daily. Improved client retention by 20% and reduced complaint resolution turnaround time by 7% through customer feedback monitoring and process improvements.
Client RelationsCustomer ServiceCustomer Feedback AnalysisProcess ImprovementComplaint ResolutionCustomer RetentionReporting
Profile sourced from Himalayas.