Larissa Silva

Looking for a job

Analista de Onboarding B2B

B2B Onboarding Analyst at Doctoralia Brasil, improving customer activation and retention through journey analysis.

BrazilAnalista de Onboarding B2B at Doctoralia Brasil

About

At Doctoralia Brasil, I manage the B2B customer journey with a focus on onboarding and activation. I analyze customer behavior and product usage to improve the experience, identify opportunities across the lifecycle, and support retention. Previously, as a B2B Customer Success Analyst at Doctoralia Brasil, I worked on customer experience across chat, email, phone, and WhatsApp, and contributed to system integration projects involving Feegow and Doctoralia. I also bring a marketing background and Music Business training as I pursue a transition into the music and entertainment technology industries.

Experience

Analista de Onboarding B2B
Doctoralia Brasil
Marketing
Voluntária no Time de Marketing | Criação de materiais visuais para mídias sociais, utilizando Canva, visando engajamento e fortalecimento da comunicação da organização.
Analista de Customer Success B2B
Doctoralia Brasil
Marketing Comercial

Education

Escola Música & Negócios (School of Music & Business)
Jun 2026 · Expires Aug 2034
Jun 2026 · Expires Aug 2034
Fundação Getulio Vargas
Jun 2025
Jun 2025
Google
May 2025
May 2025
Google
May 2025
May 2025
Google
May 2025
May 2025
Google
May 2025
May 2025
Google
May 2025
May 2025
Google
May 2025
May 2025
Google
May 2025
May 2025
FIAP
May 2024
May 2024
Tera
Sep 2024
Sep 2024
Fundação Getulio Vargas
Sep 2024
Sep 2024
Fundação Bradesco

Loading profile…

Larissa Silva

Looking for a job

Analista de Onboarding B2B

B2B Onboarding Analyst at Doctoralia Brasil, improving customer activation and retention through journey analysis.

BrazilAnalista de Onboarding B2B at Doctoralia Brasil

About

Experience

Analista de Onboarding B2B
Doctoralia Brasil
Marketing
Voluntária no Time de Marketing | Criação de materiais visuais para mídias sociais, utilizando Canva, visando engajamento e fortalecimento da comunicação da organização.
Analista de Customer Success B2B
Doctoralia Brasil
Marketing Comercial

Education

Escola Música & Negócios (School of Music & Business)
Jun 2026 · Expires Aug 2034
Jun 2026 · Expires Aug 2034
Fundação Getulio Vargas
Jun 2025
Jun 2025
Google
May 2025
May 2025
Google
May 2025
May 2025
Google
May 2025
May 2025
Google
May 2025
May 2025
Google
May 2025
May 2025
Google
May 2025
May 2025
Google
May 2025
May 2025
FIAP
May 2024
May 2024
Tera
Sep 2024
Sep 2024
Fundação Getulio Vargas
Sep 2024
Sep 2024
Fundação Bradesco

About

Experience

Analista de Onboarding B2B

Marketing

Analista de Customer Success B2B

Marketing Comercial

Education

Escola Música & Negócios (School of Music & Business)

Fundação Getulio Vargas

Google

Google

Google

Google

Google

Google

Google

FIAP

Tera

Fundação Getulio Vargas

Fundação Bradesco

About

Experience

Analista de Onboarding B2B

Marketing

Analista de Customer Success B2B

Marketing Comercial

Education

Escola Música & Negócios (School of Music & Business)

Fundação Getulio Vargas

Google

Google

Google

Google

Google

Google

Google

FIAP

Tera

Fundação Getulio Vargas

Fundação Bradesco

PrograMaria

Fundação Getulio Vargas

Estácio

Fundação Getulio Vargas

Preply

Links