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VP of Client Success & Operations
VP of Client Success & Operations at ADHD TOOLS; previously led AMN HEALTHCARE staffing teams and sustained 75%–100% clinician retention.
United StatesVP of Client Success & Operations at ADHD Tools
Lead client success, operational delivery, and people processes for a coaching and business support organization. Oversee hiring, onboarding, training, and performance coaching, and manage a portfolio of 60-80 client accounts with standardized onboarding and KPI reporting.
Client SuccessOperations ManagementHiringOnboardingTrainingPerformance CoachingCRMKPI ReportingProcess Improvement
Recruited healthcare professionals and managed client accounts for a Hawaii-based staffing agency serving hospital and healthcare facility partners on the U.S. mainland. Built relationships with hospital decision-makers, coordinated sourcing and screening, and supported business development.
Healthcare RecruitmentCustomer Relationship Management
Led healthcare recruitment, staffing operations, and client fulfillment for hospital systems and MSP accounts across local per diem, travel nursing, and allied healthcare staffing programs. Directed recruiter and account-management teams, maintaining hands-on involvement in full-cycle recruitment and partnering with hospital hiring managers and MSP stakeholders.
Full cycle RecruitmentHealthcare StaffingTalent Acquisition StrategyCandidate SourcingCustomer Relationship ManagementMSP VMSSalesforcePower BIRecruitment CoachingKPI DashboardsWorkforce PlanningCredentialingOnboarding
Managed end-to-end recruitment and staffing for local per diem nurses and allied healthcare professionals supporting hospitals and healthcare facilities. Sourced and engaged candidates, conducted interviews, matched clinicians to shifts, and coordinated onboarding and compliance.
Full cycle RecruitmentCandidate SourcingInterviewingCredentialingOnboardingCustomer Relationship ManagementHealthcare StaffingScheduling
Profile sourced from Himalayas.