Leo Gutiérrez

Communications Advisor

Advised on communications for the municipal government, supporting public information and community engagement.

Communication SkillsPublic RelationsCommunity Engagement

Finish Helper Assistant

Operated industrial finishing equipment and maintained quality standards, processing approximately 6,000–8,000 printed pieces per shift. Performed quality control, packing and trained new employees.

Industrial EquipmentQuality ControlPackingTraining

Community Manager

Managed community engagement and social media presence for the company.

Social MediaCommunity ManagementContent Creation

National Alumni Coordinator

Coordinated national alumni relations and engagement for the English center.

Alumni RelationsCoordinationCommunication Skills

Permit Expediter

Managed 8–10 active permit cases per week, coordinating with city offices and clients to expedite permit approvals. Provided administrative and customer support throughout the process.

Permit ProcessingCustomer SupportAdministrative SupportCoordination

Server

Served 12–15 tables per shift in a high-volume restaurant, handling up to 5 tables simultaneously during peak hours. Used Toast POS and consistently delivered excellent guest experiences, receiving multiple 5-star reviews and training a new server.

Customer ServiceToast POSConflict ResolutionTraining

Quality Advisor

Advised on quality assurance for the ENJAMBRE project, ensuring standards and process compliance.

Quality AssuranceProcess ImprovementCompliance

Delivery Driver

Amazon Logistics

Completed 180–200 deliveries per day, planning routes efficiently while meeting delivery targets. Supported and assisted new drivers.

Route PlanningTime ManagementDelivery OperationsTraining

Hospitality Staff

Progressed through Dishwasher, Food Runner, Houseman, Host and Server roles. Promoted based on performance, adaptability and English communication skills.

HospitalityCustomer ServiceAdaptabilityCommunication Skills