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Inside Sales Agent (ISA)
Inside Sales Agent at Ablaze connecting qualified real estate prospects with local market experts.
EthiopiaInside Sales Agent (ISA) at Ablaze
Represent real estate agencies across the United States, managing outbound and inbound calling campaigns to engage potential home buyers and sellers. Conduct rigorous lead qualification and execute strategic follow-ups to maximize appointment booking rates.
CRMLead QualificationOutbound CallingInbound CallingAppointment SettingRemote WorkKPI TrackingCommunication SkillsObjection Handling
Conducted outbound and inbound lead generation through social media platforms. Built rapport with prospects, handled objections, and coordinated with sales teams to schedule discovery calls.
Lead GenerationSocial MediaRapport BuildingObjection HandlingAppointment SettingSales Coordination
Resolved customer inquiries via phone, email, and chat while exceeding performance metrics. Diagnosed account and technical issues and delivered timely resolutions.
Customer ServiceCRMProblem SolvingCommunication SkillsMultichannel Support
Executed high-volume outbound calls to prospective clients and scheduled qualified appointments for the sales team. Managed leads, follow-ups, and data accuracy using CRM systems.
Outbound CallingAppointment SettingCRMLead ManagementCommunication SkillsRapport Building
Delivered empathetic customer support in a high-volume call center environment. Utilized internal CRM systems to manage and resolve customer inquiries efficiently.
Customer ServiceCRMCall CenterCommunication SkillsEmpathy
Engaged warm leads to generate interest in solar roof solutions. Delivered product presentations highlighting value, cost savings, and environmental benefits.
SalesLead GenerationProduct PresentationsCRMCommunication SkillsMarketing Collaboration
Bachelor of Arts in Accounting and Finance from Debrebirhan University, completed in 2025 with a GPA of 3.4.
Bachelor of Arts in Accounting and Finance from Debrebirhan University, completed in 2025 with a GPA of 3.4.
Profile sourced from Himalayas.