lia nur hidayah

I’m an Ecommerce Manager with 5+ years of experience driving growth across ecommerce, SaaS, and technology sectors. I specialize in Amazon and Shopify operations, marketplace optimization, and commercial growth strategies for both enterprise brands and international ecommerce businesses. Currently, I manage Amazon and Shopify operations for US and European markets. I oversee product listings, inventory planning, order processing, and marketplace performance analysis—using sales performance, customer trends, and operational KPIs to identify and execute growth opportunities. My track record combines marketplace growth with sales performance optimization, customer retention, and cross-functional stakeholder management. I partner with marketing, operations, and customer service teams to improve customer experience and business efficiency, while supporting marketplace expansion initiatives. Alongside ecommerce execution, I bring a strong account and customer success background. I’ve held roles including Senior Account Manager, Corporate Relationship Manager, and Key Account positions, and I also built and managed a local food and beverage business—strengthening my commercial mindset and execution discipline.