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Waitress/ Guest Experience Associate
English tutor at Preply who tailors lessons to learners’ skills, interests, and cultural backgrounds.
South AfricaWaitress/ Guest Experience Associate at Ladurée Waterfront
Provided exceptional customer service in a luxury dining atmosphere, engaging with international clientele and facilitating clear communication across language barriers.
Customer ServiceCommunication SkillsInterpersonal SkillsTeamworkCultural Sensitivity
Delivered comprehensive English tutoring to beginners, students, and professionals, employing learner-centered methodologies and curating lessons based on students' skills, interests, and cultural backgrounds.
EnglishTutoringLesson PlanningLearner Centred MethodsCross Cultural Communication
Completed a 120-hour Teaching English as a Foreign Language (TEFL) course in January 2025.
Completed a 120-hour Teaching English as a Foreign Language (TEFL) course in January 2025.
Honours degree from the University of Cape Town, completed in 2023.
Honours degree from the University of Cape Town, completed in 2023.
Bachelor of Education degree from the National University of Lesotho, completed in 2021.
Bachelor of Education degree from the National University of Lesotho, completed in 2021.
Delivered exemplary guest services in a prestigious hotel setting, engaging daily with international guests from diverse linguistic and cultural backgrounds.
Customer ServiceCommunication SkillsCultural SensitivityAdaptabilityTeamwork
Delivered exemplary service to discerning clientele, ensuring a memorable fine dining experience, and trained and mentored junior staff.
Fine DiningWine KnowledgeFrenchTrainingMentorshipCustomer Service
Executed food and beverage services in collaboration with senior staff, and received training in wine service and menu knowledge.
Food and Beverage ServicesWine ServiceAdaptabilityProblem SolvingTeamwork
Collaborated with senior staff to deliver outstanding customer service, managed tables, orders, and payments, and developed strong point-of-sale system knowledge.
Customer ServiceTable ManagementOrder TakingPoint of SalePayment Handling
Acquired extensive experience in classroom management, lesson planning, and language instruction by supporting the lead teacher in a high school setting.
Classroom ManagementLesson PlanningLanguage Instruction
Provided free tutoring sessions to first-year and second-year students, organized practical sessions, and assisted with assignments and review sessions.
TutoringLesson PlanningStudent EngagementCommunication Skills
Profile sourced from Himalayas.