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Lina Alvarez
Looking for a jobRegional Manager
Government Relations & Public Affairs Executive | Former Regional Director, ANDI | Business Development | Crisis Management | MBA IE Business School
ColombiaRegional Manager at Atesa de Occidente S.A. E.S.P.
Experience
Regional Manager
Held full P&L and general management responsibility for the company and three operations with 800+ employees on a 24/7 basis. Managed the concession contract with the Municipality of Pereira and regulatory relations with oversight bodies.
P&L managementOperations ManagementHuman ResourcesFinanceRegulatory ComplianceStakeholder RelationsWaste Management
Regional Director
Served as the business community's primary liaison with mayors, governors and security forces on public order, security and the business environment. Led negotiations during national strikes and grew chapter revenue by 30%.
Government RelationsNegotiationCrisis ManagementStakeholder EngagementStrategic PlanningTeam LeadershipPublic Affairs
Commercial Deputy Manager
Achieved 85% client retention and 90% client satisfaction. Delivered 95% of annual revenue budget while keeping expenses at 90% of budget.
Customer RetentionCustomer SatisfactionRevenue ManagementBudget Management
Deputy Manager
Cut costs by 12% in 2010 and sustained operating profit for 7 consecutive months. Led the technology upgrade plan, ISO recertification, and advertising sales on 100,000 transit cards.
Cost ReductionOperations ManagementTechnical UpgradeISO RecertificationAdvertising Sales
Director of Business Promotion and Development
Acted as direct liaison with the Mayor's Office, Governor's Office and national Ministries on business and city development programs. Designed the International Coffee Fair and Pereira's City Marketing Program.
Business DevelopmentGovernment RelationsEvent DesignMarketingTrainingAdvisory Services
Education
IE Business School
MBA from IE Business School in Madrid, Spain, completed in 2002.
MBA from IE Business School in Madrid, Spain, completed in 2002.
Universidad Sergio Arboleda
B.A. in Public and Private Business Administration from Universidad Sergio Arboleda, Bogotá, completed in 1999.
B.A. in Public and Private Business Administration from Universidad Sergio Arboleda, Bogotá, completed in 1999.