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Lordikianer User
Looking for a jobProduct Consultant
Product Manager at Oxygen Forensics who launched AI analysis features and took Oxygen Remote Explorer from concept to a distributed platform.
CroatiaProduct Consultant at Self Employed
Experience
Product Consultant
Advise software companies on product strategy, roadmaps, and go-to-market, and improve their support and deployment processes. Evaluate AI model outputs for Mercoro on product management and technical services tasks.
Product StrategyRoadmappingGo To MarketAI model evaluationCustomer SupportDeployment Processes
Product Manager
Built the product function from scratch, reporting to the CEO and founders, and set product priorities across teams of about 60 engineers. Owned strategy, roadmaps, packaging, and go-to-market for ORE and OFD, and led the transformation of Oxygen Corporate Explorer into ORE.
Product ManagementStrategyRoadmappingGo To MarketCustomer DiscoverySQLPostgreSQLAIOCRSemantic SearchAnomaly DetectionOIDCSAMLEntra IDRole Based Access ControlAudit LoggingSplunk
Senior Technical Support Specialist
Led four specialists covering EMEA and part of APAC, delivered training, and handled the most complex escalations. Troubleshot software, deployment, and API issues across multiple platforms, and deployed products for enterprise, government, and law-enforcement customers.
Technical SupportTeam LeadershipTroubleshootingDeploymentAPIsAndroidiOSWindowsMacOSLinuxCustomer TrainingEscalation Management
Technical Support Specialist
Provided technical support for mobile applications, handling customer issues and escalations.
Technical SupportMobile AppsTroubleshooting
Mobile Application Technical Support
Provided technical support for mobile applications, resolving customer issues and ensuring satisfaction.
Technical SupportMobile AppsTroubleshooting
Freelance Technical Support Specialist
Provided freelance technical support services, handling customer issues and technical troubleshooting.
Technical SupportTroubleshootingCustomer Service
Education
Algebra Bernays University
Pursuing a Bachelor of Science in Software Engineering with coursework in software development, databases, operating systems, Python, and machine learning. Thesis on detecting refusal-modified large language models through static analysis and recovery of local execution artifacts.
RANEPA
Bachelor of Laws (LL.B.) in International Law with coursework in European law, copyright, and EU data protection law.