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Lucas Lauer
Looking for a jobSenior Project Manager
Senior Technical Program Manager with 10+ years. $4.5M global ServiceNow transformation for PlayStation. $6.1M prepaid card program at AstroPay.
BrazilSenior Project Manager at Singular IT
Experience
Senior Project Manager
Took over a delayed cloud migration program, resolved four critical blockers within six weeks, and delivered the migration on time while restoring delivery predictability through governance and dependency re-prioritization.
Cloud MigrationRisk AssessmentMigration PlanningExecution Control
Senior Project Manager
Led a $4.5M global ServiceNow transformation across six regions, delivering CSM/ITSM/platform features in 18 months and reducing MTTR by 34% and cost-per-ticket by 28% post-stabilization.
ServiceNowProgram ManagementGDPR CompliancePerformance AnalyticsHyperCare
Project Manager
Managed a $6.1M, 36-month fintech program delivering a prepaid card platform and multi-currency wallet across Brazil, LATAM, and Europe, coordinating 15+ cross-functional leaders and ensuring compliance with Visa/Mastercard and PCI-DSS requirements.
Card PlatformBIN SponsorshipPCI DSSRegulatory Compliance
Project Coordinator
Coordinated product and engineering delivery during rapid multi-tenant SaaS scaling, introducing structured delivery practices that improved visibility and execution alignment.
SaaS DeliveryProject CoordinationAgile PracticesProcess ImprovementExecution Alignment
Education
Anhanguera University
Pursuing a Bachelor's Degree in Financial Management with expected completion in December 2027.
Pursuing a Bachelor's Degree in Financial Management with expected completion in December 2027.
Anhanguera University
Completed a Bachelor's Degree in Business Administration with focus on Management and Operations from January 2012 to December 2015.
Completed a Bachelor's Degree in Business Administration with focus on Management and Operations from January 2012 to December 2015.