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Sales Consultant
Sales Consultant at Capitec Bank, helping customers find suitable financial solutions across banking and digital services.
South AfricaSales Consultant at Capitec Bank
Achieved sales objectives through needs-based selling and promotion of banking and financial products. Identified customer needs and recommended suitable financial solutions, while onboarding new clients and ensuring FICA compliance.
Banking SalesRetail BankingConsultative SellingCross SellingUpsellingClient OnboardingCustomer Needs AnalysisCredit ProductsInvestment ProductsInsurance productsDigital BankingFICA ComplianceCustomer ServiceCommunication Skills
Delivered professional customer support through high-volume inbound call handling. Promoted banking products and rewards programmes, exceeding sales objectives through effective cross-selling and up-selling.
Customer ServiceInbound CallsCross SellingUpsellingDigital BankingCommunication SkillsProblem Solving
Opened and maintained business banking accounts for enterprise and business clients. Processed FICA documentation and supported regulatory compliance while assisting clients with account maintenance and banking queries.
Business BankingClient OnboardingFICA ComplianceAccount ManagementCustomer ServiceCommunication Skills
Completed a Digital Marketing Certificate in 2023.
Completed a Digital Marketing Certificate in 2023.
Completed NQF Level 5 Banking Advice in 2012.
Completed NQF Level 5 Banking Advice in 2012.
Completed Call Centre Training in 2011.
Completed Call Centre Training in 2011.
Completed National Senior Certificate (Matric) in 2010.
Completed National Senior Certificate (Matric) in 2010.
Profile sourced from Himalayas.