lynnette muthoni

Looking for a job

Customer Care Agent

AI data quality and evaluation candidate with self-directed ChatGPT practice reviewing responses for clarity, consistency, and suitability.

KenyaCustomer Care Agent at Gudwriters Agency

About

Through self-directed ChatGPT practice, I draft and revise written content, refine prompts, and review generated text for clarity, consistency, and suitability. This practice is not formal employment with an AI company. At Gudwriters Agency, I responded to customer inquiries, explained products and services, and handled concerns while maintaining customer information and sharing updates. At Context Expert Agent Limited, I assisted customers with account questions and service issues by phone and email. I provided first-level technical assistance, guided users through basic troubleshooting, and escalated issues when needed. At Express Data Networks, I engaged prospective and existing customers, supported sales conversations, and followed up on customer questions. I also provided informal language-learning support in German, English, and Kiswahili.

Experience

Customer Care Agent
Responded to customer inquiries and explained products or services clearly. Handled customer concerns and supported timely issue resolution.
Customer ServiceWritten CommunicationProblem SolvingAttention To Detail
IT & Customer Support Assistant
Assisted customers by phone and email with account-related questions and service issues. Provided first-level technical assistance and guided users through basic troubleshooting.
IT SupportTroubleshootingCustomer ServiceCommunication Skills
Sales Support & Customer Engagement
Engaged prospective and existing customers and explained relevant products or services. Supported sales conversations and customer follow-up using professional communication.
Sales SupportCustomer Engagement

Education

Zetech University
Pursued a Bachelor of Technology in Information Technology, gaining knowledge in programming, databases, and digital tools.

Loading profile…

About

Experience

Customer Care Agent

Responded to customer inquiries and explained products or services clearly. Handled customer concerns and supported timely issue resolution.

Customer ServiceWritten CommunicationProblem SolvingAttention To Detail

IT & Customer Support Assistant

Assisted customers by phone and email with account-related questions and service issues. Provided first-level technical assistance and guided users through basic troubleshooting.

IT SupportTroubleshootingCustomer ServiceCommunication Skills

Sales Support & Customer Engagement

Engaged prospective and existing customers and explained relevant products or services. Supported sales conversations and customer follow-up using professional communication.

Sales SupportCustomer Engagement

About

Experience

Customer Care Agent

IT & Customer Support Assistant

Sales Support & Customer Engagement

Education

Zetech University

About

Experience

Customer Care Agent

IT & Customer Support Assistant

Sales Support & Customer Engagement

Education

Zetech University