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Virtual Assistant
Customer care and data entry professional with 10+ years of experience in high-volume enviroments
ArgentinaVirtual Assistant at Self Employed
Provided remote administrative support for a client managing a coworking and event-space facility, including calendar management, bookings, and inbox monitoring.
Calendar ManagementBooking CoordinationEmail CommunicationDocumentationTime Management
Supported food preparation, cooking, plating, and kitchen operations in fast-paced hospitality environments.
Food PreparationCookingPlatingKitchen operationsEvent Support
Coordinated operational tasks across live productions, managed backstage logistics, and provided talent support for live events and esports broadcasting.
Bachelor of Arts with a major in Drawing from Universidad Nacional de las Artes in Buenos Aires, Argentina.
Vocational training in Culinary Arts from Escuela de Arte Gastronómico in Buenos Aires, Argentina.
Live ProductionEvent CoordinationLogisticsSchedulingProblem SolvingCross Functional Collaboration
Created commissioned portraits and illustrations in various media, and performed image editing and simple design tasks.
IllustrationDrawingWatercolorDigital ArtPhoto EditorDesign
Supported food preparation, cooking, plating, and kitchen operations in fast-paced hospitality environments.
Food PreparationCookingPlatingKitchen operationsEvent Support
Supported food preparation, cooking, plating, and kitchen operations in fast-paced hospitality environments.
Food PreparationCookingPlatingKitchen operationsEvent Support
Managed 50+ daily cases involving corporate account openings, card issuance, and data updates, applying KYC, AML, and fraud-prevention procedures.
KYCAMLFraud PreventionCase ManagementData ValidationComplianceSLA Management
Investigated and resolved complex enquiries involving account transactions, redemption requests, and partner programmes while managing multiple cases.
Customer ServiceAccount TransactionsCase ManagementComplianceDocumentation
Verified prospect information, managed high-volume outbound workflows, and supported lead qualification and data validation processes.
Outbound SalesLead QualificationData ValidationCRMCommunication Skills
Generated sales and qualified customer needs for Sprint mobile devices and services, assisting with order placement and service-related questions.
SalesCustomer SupportOrder ManagementCommunication SkillsQuality Standards
Profile sourced from Himalayas.