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Magdalene Okyere-kissi
Looking for a jobSales Support
Remote customer support professional with Ministry of Education experience in records, policy documents, and daily customer service.
GhanaSales Support at Family Retail Shop & School Food Vending Stand
About
At the Ministry of Education, I supported departmental operations through records management, report preparation, and routine coordination. I also gathered and organised data for policy development and management reporting.
At SSNIT, I supported payment verification and compliance checks on member records, handled confidential information, and assisted clients with enquiries. At Opportunity International Savings and Loans, I supported record keeping and data entry.
I serve customers through daily sales at my family’s retail shop and school food vending stand. I’m seeking a remote customer support or client service role, and I use Excel and AI tools for research, summaries, and first drafts, checking outputs carefully.
Experience
Sales Support
Handle daily sales and customer transactions, count cash, and provide correct change at a family retail shop and school food stand. Serve customers and assist with pricing and cost-profit balancing.
Customer ServiceCash HandlingSalesPricingCommunication Skills
National Service Personnel
Supported departmental operations through documentation, records management, report preparation, and administrative coordination. Gathered and analyzed data for policy development and prepared policy briefs and stakeholder communications.
DocumentationRecords ManagementReport WritingData AnalysisPolicy BriefsStakeholder CommunicationMeeting Coordination
Education
Kwame Nkrumah University of Science and Technology
Bachelor of Arts in Economics from Kwame Nkrumah University of Science and Technology, completed in November 2024.
Bachelor of Arts in Economics from Kwame Nkrumah University of Science and Technology, completed in November 2024.
Ghana National College
Completed WASSCE at Ghana National College in September 2020.
Completed WASSCE at Ghana National College in September 2020.
ALX
Earned the AI Career Essentials certificate from ALX.
Precision Quality Internship
Completed the Business Skills and Professional Development Course from January to June 2026, covering negotiation, emotional intelligence, meeting facilitation, and report writing.
Completed the Business Skills and Professional Development Course from January to June 2026, covering negotiation, emotional intelligence, meeting facilitation, and report writing.