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Maksym Malin
Open to opportunitiesTechnical Support Specialist (IoT Infrastructure)
I build reliable infrastructure, VoIP systems, firmware, and automation solutions.
UkraineTechnical Support Specialist (IoT Infrastructure) at BT9-Ukraine
About
I've delivered Asterisk VoIP environments, Vue.js and Node.js web components, and machine-learning OCR API integrations at Softpro. I also used AI/LLM tools to accelerate Bash and Python automation while troubleshooting infrastructure, network, and application issues.
Across BT9-Ukraine, Miratech, Ukrposhta, and municipal library networks, I've supported IoT telemetry, Genesys Enterprise deployments, high-availability office networks, and distributed LAN environments. My work includes SIP traffic analysis, remote firmware flashing, routing diagnostics, virtualization, and workstation provisioning.
I'm also hands-on with embedded hardware, RF communication equipment, component-level repairs, Android development, and network security hardening.
Experience
Technical Support Specialist (IoT Infrastructure)
Managed and maintained continuous data collection infrastructure for wireless IoT telemetry networks and environmental tracking nodes. Executed remote firmware flashing and hardware troubleshooting for global corporate clients.
IoTTelemetryFirmwarehardware troubleshootingDiagnostics
Systems Administrator
Co-managed a high-availability office network supporting 500+ active endpoints, automating workstation provisioning, and monitoring routing environments.
Network AdministrationAutomationRoutingMonitoring
System Administrator / Systems Automation Specialist
Developed a Native Android Application to digitalize and automate the annual librarian competition matrix. Maintained 17+ independent local area networks and over 100 enterprise hardware workstations across distributed municipal facilities.
Education
National Technical University of Ukraine Kyiv Polytechnic Institute
Pursuing a second degree in Embedded Hardware Systems and RF Engineering at the Radio Engineering Faculty.