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Manpreet Kaur
Looking for a jobSr. ServiceNow Developer
Senior ServiceNow Developer at Emera, delivering SecOps integrations and modern UI Builder workspaces for enterprise platforms.
CanadaSr. ServiceNow Developer at Emera
Experience
Sr. ServiceNow Developer
Implemented SecOps solutions including Threat Intelligence, Vulnerability Response, and Security Incident Response by integrating Qualys and Tenable. Designed modern UI Builder workspaces and migrated legacy Service Portal applications to improve performance and user experience.
ServiceNowSecOpsThreat IntelligenceVulnerability ResponseSecurity Incident ResponseQualysTenableUIBuilderFlow DesignerREST APIsServiceNow Integration HubCMDBDiscoveryService MappingITOMAI OpsEvent ManagementJavaScriptOAuth
Sr. ServiceNow Developer
Designed CMDB CI onboarding/offboarding processes and developed ITOM Service Mapping patterns for critical business applications. Implemented IRM Third-Party Risk Management and optimized ITOM Event Management correlation rules, reducing alert noise by 30%.
ServiceNowCMDBITOMService MappingDiscoveryEvent ManagementIRMGRCTPRMVRMSPMPPMA PMHRSDFlow DesignerServiceNow Integration HubREST APIsOAuth
ServiceNow Developer
Developed SecOps dashboards and implemented IRM/GRC Advanced Risk Assessment and Integrated Risk Assessment. Built responsive Service Portal solutions and integrated DevOps with Azure DevOps for CI/CD automation.
ServiceNowSecOpsIRMGRCARAIRASServiceNow Integration HubREST APIsService PortalAngularJSBootstrapCMDBDiscoveryMID ServerAzure DevOpsGitHubAI Ops
ServiceNow Developer
Managed ITAM hardware and software asset inventory, ensuring accurate CMDB synchronization and lifecycle management. Configured HAM Pro and implemented SAM Pro integrated with Microsoft SCCM to automate software discovery and license normalization.
ServiceNowITAMHAMSAMProCMDBSCCMSPMPPMITSMIncident ManagementChange ManagementFlow DesignerBusiness RulesScript IncludesClient ScriptIRMGRC
Platform Admin/Developer
Configured and customized ITSM modules including Incident, Change, Problem, Knowledge, and Service Catalog following ITIL best practices. Developed customizations using Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, UI Pages, and UI Macros.
ServiceNowITSMIncident ManagementChange ManagementProblem ManagementKnowledge ManagementService CatalogBusiness RulesClient ScriptUI PoliciesUI ActionsScript IncludesUI PagesUI MacrosACLsSSOLDAP
Education
Thapar University
Master of Business Administration with a focus on Operations and Finance, completed in July 2019.
Master of Business Administration with a focus on Operations and Finance, completed in July 2019.
Punjabi University
Bachelor of Business Administration with a focus on Finance, completed in 2017.
Bachelor of Business Administration with a focus on Finance, completed in 2017.