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María Regina Castillo Treviño
Looking for a jobDigital Security, Fraud & Operations Specialist
Data Analyst and Junior Data Scientist who built retail sales pipelines, forecasts, and interactive Power BI dashboards.
MexicoDigital Security, Fraud & Operations Specialist at TTEC México
Experience
Digital Security, Fraud & Operations Specialist
Analyzed behavioral patterns and risk indicators for fraud detection, reviewed and prioritized alerts, and documented case investigations using CRM and ERP tools. Collaborated with international teams to optimize resolution times.
Fraud DetectionRisk AnalysisCRMERPData AnalysisProcess Improvement
Operations, Events & Personnel Manager
Prepared operational and financial reports, analyzed event results and impact, and coordinated logistics with international teams and multicultural stakeholders.
Operations ManagementFinancial ReportingEvent CoordinationData AnalysisStakeholder Management
Deputy Director & Master Trainer
Analyzed operational metrics and generated reports to support strategic decisions across six Mexican states. Implemented process improvements and coordinated nationwide staff training.
Operational MetricsReportingProcess ImprovementTrainingData Analysis
Education
British School of Creative Arts and Technology (EBAC)
Pursuing a Data Scientist Certificate, expected completion in 2026.
Pursuing a Data Scientist Certificate, expected completion in 2026.
Tecnológico de Monterrey (ITESM)
Earned a Bachelor of Engineering in Sustainable Development Engineering from 2013 to 2016.
Earned a Bachelor of Engineering in Sustainable Development Engineering from 2013 to 2016.