Loading profile…
Margarita Andrejeva
Looking for a jobCustomer Support
Customer Support specialist at ELIZINGS.LV assisting with applications and resolving customer inquiries by phone and message.
LatviaCustomer Support at Elizings.lv
Experience
Customer Support
Assisted in correctly completing applications in accordance with established procedures. Provided professional assistance through phone calls and messages, and recorded and processed customer inquiries in the internal system.
Customer SupportApplication ProcessingPhone CommunicationWritten CommunicationData EntryProblem Solving
Customer Support
Managed customer inquiries and complex cases through written communication, ensuring professional and timely support. Handled Responsible Gambling (RG) and Anti-Money Laundering (AML) cases and coordinated escalations with internal departments.
Customer SupportWritten CommunicationResponsible GamblingAnti Money LaunderingEscalation ManagementCase Management
Game Presenter
Presented live games in an engaging and professional manner. Communicated with customers in real time and followed company procedures while maintaining a professional appearance and positive customer experience.
Client CommunicationLive PresentationProfessionalismCustomer Experience
Barista & Senior Barista
Prepared beverages and served customers at a busy café. Responded to customer requests daily and ensured service standards were maintained, with additional responsibilities in staff training and supervision as a senior barista.
Client CommunicationCustomer SupportStaff ManagementCorporate TrainerSupervision