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Mariam Oluwabusola
Looking for a jobSales & Lead Qualification Representative
Sales and lead qualification representative at Consumer Opportunity, screening prospects and documenting customer follow-ups.
NigeriaSales & Lead Qualification Representative at Consumer Opportunity
Experience
Sales & Lead Qualification Representative
Handles inbound and outbound calls, qualifies prospects, and records customer details and follow-up actions. Works toward call volume and lead qualification goals in a remote, target-focused environment.
Inbound CallsOutbound CallsLead QualificationCRM Data EntryCall DocumentationFollow upRemote WorkZendeskReadyModeDiscordMicrosoft 365TeamsOutlook
Customer Service Representative
Responded to customer enquiries via phone, email, and chat, providing clear assistance and resolving issues. Updated records, followed up on requests, and handled complaints calmly.
Customer SupportIssue ResolutionPhone CommunicationEmail SupportLive ChatActive ListeningProblem SolvingCRM Data EntryDocumentationComplaint Handling
Education
Kwara State Polytechnic
Pursued a Higher National Diploma in Mining Engineering Technology.
Kwara State Polytechnic
Pursued an Ordinary National Diploma in Minerals and Petroleum Resources Engineering.