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Mariana User
Looking for a jobEnglish/Spanish Medical Interpreter
Medical interpreter at Propio Language Services connecting English-speaking providers and Spanish-speaking patients across clinical settings.
ColombiaEnglish/Spanish Medical Interpreter at Propio Language Services
About
At Propio Language Services, I provide English–Spanish consecutive interpretation for healthcare providers and patients across clinical settings. I interpret medical terminology, appointments, procedures, and patient education while maintaining confidentiality and HIPAA compliance.
At BCEI–UdeA Research Group, I researched tick-borne pathogens in a canine population, analyzed DNA sequencing data, and co-authored findings published in Ticks and Tick-borne Diseases. My biology background also supports my work in science tutoring and healthcare communication.
Experience
English/Spanish Medical Interpreter
Provide accurate English–Spanish consecutive interpretation via audio and video calls for healthcare providers and patients across a range of clinical settings, maintaining strict confidentiality and HIPAA compliance.
Medical InterpretationMedical TerminologyHIPAA compliancePatient Confidentialityconsecutive interpretationHealthcare Communication
Customer Service Agent
Provided virtual customer service in English for Nordstrom's U.S. operations, managing customer chats and calls. Ensured timely, high-quality support while assisting with returns, price adjustments, and other store-related processes.
Customer ServiceVirtual CommunicationLive ChatCall HandlingReturns ProcessingPrice Adjustment
Education
Politécnico de Colombia
Diploma in Pedagogy for Non-Graduate Professionals from Politécnico de Colombia, completed in 2023.
Diploma in Pedagogy for Non-Graduate Professionals from Politécnico de Colombia, completed in 2023.
University of Antioquia
Bachelor's degree in Biology from the University of Antioquia, completed in 2022.
Bachelor's degree in Biology from the University of Antioquia, completed in 2022.