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Soporte Técnico en Tecnologías de la Información
IT support specialist at P&G Argentina who managed SharePoint, deployed equipment, and resolved technical incidents.
ArgentinaSoporte Técnico en Tecnologías de la Información at P&G Argentina
Provided preventive and corrective technical support for Windows OS, Microsoft Office, and business software. Managed SharePoint in Office 365, handled incident management, and coordinated IT logistics and inventory.
WindowsMicrosoft OfficeSharePointOffice 365Backupdata recoveryIncident ManagementIT inventoryVendor Management
Coordinated the technology and technical support department, managed corporate networks, and provided general support including OS installation and hardware/software maintenance.
Network AdministrationDNSDHCPRoutersSwitcheWindowsLinuxHardware MaintenanceSoftware Maintenance
Diagnosed, detected, and resolved hardware and software incidents for commercial and residential clients.
hardware troubleshootingSoftware TroubleshootingCustomer Support
Completed training in SQL and Python at the Ministerio de Gobierno de la Ciudad de Buenos Aires in 2023.
Completed training in SQL and Python at the Ministerio de Gobierno de la Ciudad de Buenos Aires in 2023.
Completed a degree in Computer Engineering at Universidad Politécnica in Mérida, Venezuela in 2012.
Completed a degree in Computer Engineering at Universidad Politécnica in Mérida, Venezuela in 2012.
Earned a Higher University Technician degree in Computer Science from I.U.T. Antonio José de Sucre in Venezuela in 1999.
Earned a Higher University Technician degree in Computer Science from I.U.T. Antonio José de Sucre in Venezuela in 1999.
Completed a Manual Functional Testing course of 168 hours at SilverTech.
Completed CCNA certification through the Cisco Networking Academy at Escuela Latinoamericana de Redes.
Profile sourced from Himalayas.