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Project Manager
Project Management professional with an MBA in Project Management and practical experience in project coordination, monitoring and evaluation
CameroonProject Manager at World Food Programme
Served as the primary communications link between cooperating partners, community stakeholders, and the program team, coordinating monthly reporting and follow-up communications. Verified and cross-checked partner reports for accuracy, catching gaps and inconsistencies with a 90–95% catch rate.
Communication SkillsMonitoring and EvaluationReportingCoordinationData VerificationStakeholder ManagementConfidentiality
Responded to client inquiries and followed up with prospects, converting leads into paying clients for event décor and planning services, contributing to an estimated 20–30% increase in client inquiries. Assisted in developing customized event packages and pricing options, helping improve client conversion by an estimated 15%.
Pursued an MBA in Project Management, achieving a GPA of 3.37/4.
Earned a Bachelor of Science in Sociology and Anthropology with a GPA of 2.96/4.
Managed daily customer interactions in person and via WhatsApp/SMS, handling inquiries, orders, and complaints, and resolving issues promptly and professionally. Recommended products tailored to customer needs and supported upselling/cross-selling, contributing to stronger purchase decisions and repeat business.
Customer ServiceSalesUpsellingCross SellingOrder ProcessingRecord keepingInventory ManagementSupplier CoordinationCommunication Skills
Acted as a point of contact for vulnerable populations, accompanying them to services and ensuring timely, appropriate assistance. Processed school fee exemption documentation, contributing to an estimated 70% increase in school attendance among supported cases.
Case ManagementDocumentationSocial WorkVulnerability AssessmentReportingConfidentiality
Profile sourced from Himalayas.