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Sr Salesforce Administrator
Salesforce Senior Administrator at First Fidelity Bank who developed treasury onboarding, CPQ, and document automation.
United StatesSr Salesforce Administrator at First Fidelity Bank
Administered and developed Salesforce Enterprise for a multi-state community bank, acting as the bridge between business stakeholders and delivery. Gathered requirements, configured solutions, and managed production support across Finance, operations, and support.
Salesforce AdministrationFlow BuilderValidation RulesReportsDashboardingCPQDocusignNintex DrawloopChange ManagementUATProduction Support
Brought legacy finance into Salesforce / Accounting Seed and integrated subsidiary operations onto the same CRM platform. Built ETL of billing data and implemented Sales and Service Cloud as the system of record.
SalesforceAccounting SeedETLSales CloudService CloudCPQOrder FulfilmentBusiness Intelligence
Managed AR/AP, tax reporting, insurance, monthly financial statements, sales commissions, payroll, and benefits for the subsidiary. Prepared financial statements in QuickBooks and handled various accounting functions.
AR APMonth End ClosingReconciliationsFinancial StatementsQuickbooksPayrollBenefitsTax ReportingSales Commissions
Managed IT infrastructure for headquarters and five regional offices.
IT InfrastructureNetwork ManagementSystems Administration
Owned IT for a software company serving wholesale pharmacies, directing application support, change management, and production reliability for business-critical systems.
IT ManagementApplication SupportChange ManagementProduction Reliability
Managed production systems including implementation, change management, testing, and post go-live support on large telecom platforms using Agile-style iterative delivery.
Production SystemsChange ManagementTestingUATRelease CoordinationAgile
Performed oil and gas revenue accounting including valuations, allocations, and accurate financial results from production.
Revenue AccountingValuationAllocationFinancial ReportingERP
Performed oil and gas revenue accounting including valuations, allocations, and accurate financial results from production.
Revenue AccountingValuationAllocationFinancial ReportingERP
Completed CPA review coursework in 1988.
Completed CPA review coursework in 1988.
Bachelor of Science in Accounting with a focus on Computer Science, completed in 1985.
Bachelor of Science in Accounting with a focus on Computer Science, completed in 1985.
High school diploma with coursework in Accounting and Marketing, including DECA participation.
Profile sourced from Himalayas.