Mary Abiola

Looking for a job

Volunteer and Leadership Activities

Customer service representative candidate with clinical training at University College Hospital, Ibadan, and experience communicating with patients and handling sensitive information.

NigeriaVolunteer and Leadership Activities at Volunteer

About

At University College Hospital (UCH), Ibadan, I communicated respectfully with patients, relatives and healthcare professionals from varied backgrounds. I listened to concerns and directed questions to the right healthcare personnel. I handled sensitive information with discretion, followed established procedures and kept accurate records. I stayed calm and courteous in busy clinical settings. In volunteer and leadership activities, I coordinated with others, shared information clearly and supported positive interactions among different individuals and groups. I'm applying for a Remote Customer Service Representative role. I have a working laptop and am available for the 12 AM–3 AM Nigerian time shift; I'm eager to learn customer service tools and procedures.

Experience

Volunteer and Leadership Activities
Participated in leadership and service activities requiring communication, collaboration, and responsibility. Coordinated activities, shared information clearly, and supported positive interactions among groups.
Communication SkillsCollaborationLeadershipOrganizational SkillsAccountability
Clinical Training and Patient Communication
Communicated respectfully with patients, relatives, and healthcare professionals from varied backgrounds. Listened to concerns, directed questions to appropriate personnel, and maintained confidentiality and accurate records.
Communication SkillsActive ListeningConfidentialityDocumentationTeamworkRecord keeping

Education

School of Nursing, University College Hospital, Ibadan
Nursing programme from October 2023 to present, with expected completion in 2026 and expected RN qualification in November 2026.
Nursing programme from October 2023 to present, with expected completion in 2026 and expected RN qualification in November 2026.
Saint Louis Grammar School, Mokola, Ibadan
Completed secondary school education in 2021.
Completed secondary school education in 2021.
Basic Life Support (BLS)
Certification in Basic Life Support.
Cardiopulmonary Resuscitation (CPR)
Certification in Cardiopulmonary Resuscitation.
Electrocardiography (ECG)
Certification in Electrocardiography.

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About

Experience

Volunteer and Leadership Activities

Participated in leadership and service activities requiring communication, collaboration, and responsibility. Coordinated activities, shared information clearly, and supported positive interactions among groups.

Communication SkillsCollaborationLeadershipOrganizational SkillsAccountability

Clinical Training and Patient Communication

Communicated respectfully with patients, relatives, and healthcare professionals from varied backgrounds. Listened to concerns, directed questions to appropriate personnel, and maintained confidentiality and accurate records.

Communication SkillsActive ListeningConfidentialityDocumentationTeamworkRecord keeping

Education

School of Nursing, University College Hospital, Ibadan

Nursing programme from October 2023 to present, with expected completion in 2026 and expected RN qualification in November 2026.

Saint Louis Grammar School, Mokola, Ibadan

Completed secondary school education in 2021.

Basic Life Support (BLS)

Certification in Basic Life Support.

Cardiopulmonary Resuscitation (CPR)

Certification in Cardiopulmonary Resuscitation.

Electrocardiography (ECG)

Certification in Electrocardiography.