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Gloworld Executive
Gloworld Executive at Globacom Nigeria, building client relationships and identifying opportunities to grow sales through upselling and cross-selling.
NigeriaGloworld Executive at Globacom Nigeria Limited
Building and maintaining strong client relationships, identifying upselling and cross-selling opportunities, and managing customer inquiries and complaints. Also handling interoffice correspondence, meeting sales goals, and preparing inventory reports.
Customer Relationship ManagementUpsellingCross SellingSalesInventory ReportingCommunication Skills
Educated customers on product features, responded to inquiries via email, phone, and live chat, and followed up to ensure top-notch customer experience. Managed customer data and documented interactions for efficient service delivery.
Customer ServiceCommunication SkillsData ManagementProblem SolvingLive Chat
Pursuing a Master of Science in Political Science, expected to complete in 2025.
Pursuing a Master of Science in Political Science, expected to complete in 2025.
Earned a Bachelor of Science in Political Science in 2015.
Earned a Bachelor of Science in Political Science in 2015.
Completed Senior School Certificate Examination in 2007.
Completed Senior School Certificate Examination in 2007.
Obtained First School Leaving Certificate in 2001.
Obtained First School Leaving Certificate in 2001.
Prepared course materials, evaluated and graded student work, maintained attendance records, and facilitated classroom discussions.
TeachingLesson PlanningGradingClassroom Management
Oversaw company vehicles, maintained communication with drivers and stakeholders, and kept accurate records of vehicle information and maintenance. Prepared reports on fleet performance and optimized fuel consumption.
Fleet ManagementVehicle maintenanceReportingCommunication SkillsCost Reduction
Profile sourced from Himalayas.