Mattew Tetteh

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Client Relationship Officer

Client Relationship Officer at Advans Ghana savings and Loans who grew savings and deposits portfolios through client engagement.

GhanaClient Relationship Officer at Advans Ghana Savings and Loans

Experience

Client Relationship Officer
Prospected for new clients and appraised loan applications. Monitored and developed loan and deposit portfolios, and grew savings and deposits through client engagement.
Client ProspectingLoan EvaluationPortfolio ManagementClient EngagementLegal ComplianceRisk ManagementDecision making
Marketing Coordinator
Developed and maintained marketing materials including brochures, flyers, and billboard contents. Conducted market research and analyzed campaign results to inform future marketing strategies.
Marketing MaterialsMarket ResearchCampaign AnalysisMarketing Strategy
Administrative Assistant
Prepared report analysis from warehouse manager on every incoming and outgoing stock. Developed administrative processes to achieve organizational objectives and improve office efficiency.
Report AnalysisAdministrative ProcessesOffice Productivity
National Service Personnel
Processed payments received via cash, cheques, and over the phone. Applied payments to correct customer accounts using company software and documented transactions on tangible ledgers.
Payment ProcessingCash HandlingAccount ManagementLedger Documentation
Intern
Handled all call centre responsibilities in a timely, accurate, and responsive manner for the assigned business unit. Managed staff demands to the procurement manager and provided feedback to various staff.
Call Centre OperationsProcurement SupportCommunication Skills

Education

Federal IT Development Group Limited
Completed Microsoft Office Specialist certification for Word, Access, Excel, PowerPoint, and Outlook 2013.
Completed Microsoft Office Specialist certification for Word, Access, Excel, PowerPoint, and Outlook 2013.
Katals Global Forklift Training Programme
Completed forklift operator training and certification.
University of Professional Studies, Accra
Pursued a Bachelor of Science in Banking and Finance.

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Experience

Client Relationship Officer

Prospected for new clients and appraised loan applications. Monitored and developed loan and deposit portfolios, and grew savings and deposits through client engagement.

Client ProspectingLoan EvaluationPortfolio ManagementClient EngagementLegal ComplianceRisk ManagementDecision making

Marketing Coordinator

Developed and maintained marketing materials including brochures, flyers, and billboard contents. Conducted market research and analyzed campaign results to inform future marketing strategies.

Marketing MaterialsMarket ResearchCampaign AnalysisMarketing Strategy

Administrative Assistant

Prepared report analysis from warehouse manager on every incoming and outgoing stock. Developed administrative processes to achieve organizational objectives and improve office efficiency.

Report AnalysisAdministrative ProcessesOffice Productivity

National Service Personnel

Processed payments received via cash, cheques, and over the phone. Applied payments to correct customer accounts using company software and documented transactions on tangible ledgers.

Payment ProcessingCash HandlingAccount ManagementLedger Documentation

Intern

Handled all call centre responsibilities in a timely, accurate, and responsive manner for the assigned business unit. Managed staff demands to the procurement manager and provided feedback to various staff.

Call Centre OperationsProcurement SupportCommunication Skills

Education

Federal IT Development Group Limited

Completed Microsoft Office Specialist certification for Word, Access, Excel, PowerPoint, and Outlook 2013.

Katals Global Forklift Training Programme

Completed forklift operator training and certification.

University of Professional Studies, Accra

Pursued a Bachelor of Science in Banking and Finance.