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Mee Angel Clark
Looking for a jobCustomer Service Representative
Customer Support Representative at iBex - Bohol who handled technical troubleshooting, customer orders, and ticket resolution.
PhilippinesCustomer Service Representative at Afni
Experience
Customer Service Representative
Handled inbound customer calls regarding telecommunication services, billing, and technical issues. Processed payments and account changes while de-escalating difficult situations.
Inbound CallsBillingTechnical TroubleshootingAccount ManagementDe escalationCustomer Support
Loan Specialist
Processed loan applications and reviewed financial documents. Evaluated borrower eligibility and coordinated with underwriters, brokers, and clients to complete loan files.
Loan ProcessingDocument ReviewCredit EvaluationComplianceLoan Management SystemClient Communication
Customer Service Representative - Subject Matter Expert
Provided technical troubleshooting and managed customer orders. Proficient with ticketing and CRM systems, with expertise in escalation management and process documentation.
ZendeskTechnical TroubleshootingEscalation ManagementRoot Cause AnalysisProcess documentationCRMCustomer Support
Education
Mahayag National High School
Completed high school education at Mahayag National High School from 2013 to 2019.
Completed high school education at Mahayag National High School from 2013 to 2019.
Camp Siongco Elementary School
Completed elementary education at Camp Siongco Elementary School from 2007 to 2013.
Completed elementary education at Camp Siongco Elementary School from 2007 to 2013.