Loading profile…
melania mandizvidza
Looking for a jobIT Support
IT support professional with experience at Nexzim Enterprises and the Ministry of ICT, Posts and Courier Services, troubleshooting hardware, software and network issues.
ZimbabweIT Support at Nexzim Enterprises
About
At Nexzim Enterprises, I provided technical and user support for day-to-day system and software issues, helping users troubleshoot and resolve technical problems.
I installed, configured and maintained computer systems and software, and assisted with user accounts, access and password-related issues.
At the Ministry of ICT, Posts and Courier Services, I provided first-line support for hardware, software and network issues. I investigated user issues and assisted with troubleshooting and resolution.
I also installed and configured desktop computers, printers and software, and supported server configuration and routine maintenance. I hold a BSc Honours Degree in Cloud Computing and Internet of Things from the University of Zimbabwe, with an Upper Second Class result.
Experience
IT Support
Provided technical and user support for day-to-day system and software issues. Assisted with troubleshooting, installation, configuration, and user account management.
IT SupportTroubleshootingSystem InstallationSoftware ConfigurationUser Account AdministrationTechnical DocumentationSystem MaintenanceSoftware Installation
IT Internship
Provided first-line technical support for hardware, software, and network issues. Assisted with troubleshooting, installation, configuration, and user account support.
IT Supporthardware troubleshootingSoftware TroubleshootingNetwork SupportUser Account Administration
Education
University of Zimbabwe
Bachelor of Science Honours in Cloud Computing and Internet of Things, awarded Upper Second Class (2.1).
Harare High School
Completed O level with 11 passes including Maths and English, and A level with 3 passes including Computer Science.