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Manager, Program Delivery
I lead enterprise transformation programs, PMO governance, and multi-million-dollar portfolios from strategy through delivery.
United StatesManager, Program Delivery at EY
Lead end-to-end delivery of large-scale Microsoft Dynamics and Power Platform transformation programs, managing cross-functional teams and ensuring on-time, within-scope delivery. Oversee multiple concurrent projects, maintain governance frameworks, and deploy AI-enabled workflows using Microsoft Copilot and Power Automate.
Microsoft DynamicsPower PlatformPower AutomateMicrosoft CopilotProgram ManagementStakeholder EngagementRisk ManagementGovernance
Directed five concurrent consulting engagements, managing a $2.2M task order budget and leading a team of 25 across distributed Agile teams. Developed governance frameworks, RAID logs, and a compliance workflow portal in Power Apps, achieving 85% user adoption within the first month.
Program ManagementAgile
MBA in Finance from Tulane University's Freeman School of Business.
M.S. in Global Management from Tulane University's Freeman School of Business.
B.A. in International Studies from American University's School of International Service.
Established and operationalized an enterprise PMO, standardizing methodologies and governance across a 7-project portfolio. Managed vendor governance, implemented scheduling standards, and built a Training and Policy team from the ground up.
PMOGovernanceVendor ManagementSLATrainingProgram ManagementRisk Management
Served as lead delivery consultant on a $43M program, owning end-to-end program coordination across IT, operations, and client stakeholders. Led stakeholder workshops, user testing, and product training, and managed status reports in compliance with contractual obligations.
Program CoordinationProcess ReengineeringUXStakeholder WorkshopsUser TestingTraining
Facilitated integration of enterprise data with Aptify association management software, partnering with development teams to build and customize solutions. Managed offshore development coordination, SLA tracking, and organizational change management.
Data IntegrationAptifySLA ManagementChange ManagementDocumentationTraining
Conducted organizational audit of agency practices and staffing, designing capacity-building training and policies. Designed and facilitated training on operational performance and monitoring for staff.
Organizational AssessmentCapacity BuildingTrainingPolicy DevelopmentPerformance Monitoring
Directed development and delivery of two concurrent programs totaling $175M+, leading roadmap development and UAT facilitation. Managed performance monitoring for 24 partner organizations and implemented RAID tracking and governance frameworks.
Program ManagementUATRoadmap DevelopmentRAIDPerformance MonitoringStakeholder Engagement
Profile sourced from Himalayas.