Michael Maoga

Cloud Engineer Graduate

Supported administration and management of Google Workspace environments for clients, including user accounts, groups, permissions, and access controls. Configured and maintained core services such as Gmail, Google Drive, Google Meet, and the Google Admin Console, and implemented security controls including MFA.

Google Workspace AdministrationGmailGoogle DriveGoogle MeetGoogle Admin ConsoleMFAAccess ManagementCloud Infrastructure

Cloud Support Associate Intern

Amazon Web Services (AWS)

Built and maintained CI/CD pipelines using CodePipeline and CloudFormation, reducing release cycles from hours to under 15 minutes. Designed and deployed microservices-based applications using EC2, Lambda, S3, and SQS, and diagnosed and resolved production incidents across microservices environments.

AWSAWS CodePipelineCloudFormationEC2LambdaS3Amazon SQSIAMMFACI CDMicroservicesTroubleshootingAWS Elastic Load Balancing ...Route 53VPCDNS

IT Support Intern

Delivered frontline IT support, resolving 5-10+ daily service requests with an 85%+ first contact resolution rate. Supported secure user access management for IFMIS users and monitored local office networking and server connectivity.

IT SupportTroubleshootingIFMISNetworkingDHCPFirewallsEndpoint managementAntivirus

IT Support Attaché

Maintained operational uptime across 30+ enterprise client workstations, network printers, and peripherals through hardware diagnostics and preventative servicing. Expanded physical networking infrastructure by terminating and testing Cat6 Ethernet and optical fiber cabling.

Hardware DiagnosticsNetworkingCat6Fiber OpticsLANFile Permission SettingsSecurity Policies